Recruiting, Assessment & Training Solutions
Customer Service Profile
The Customer Service Profile™ (CSP) measures how well a person fits specific customer service jobs in your organization. It is used primarily for selecting, onboarding, and managing customer service employees. We have a general industry version of this assessment as well as vertical specialties in hospitality, healthcare, financial services, and retail.
We are committed to helping companies hire the right people for the right positions, and then helping them train, coach, and develop those employees to their highest potential.
